Support
How Can We Help?
Use the fastest route for account access, billing, technical issues or general questions.
Account Access
Use password recovery first. If access still fails, send the email used for the account, the page URL and a screenshot with private details removed. Never send your password.
Billing And Cancellation
If Paddle appears on your receipt, use the Manage Subscription link in the confirmation email or Paddle buyer portal. Include the order reference when asking for help. Never send a full card number or security code.
Technical Issues
Tell us your device, operating system, browser, affected page and the exact step where the issue occurs. A clear screenshot can help us reproduce the problem.
Response
Support is handled by email. Response time can vary with demand. Sending one complete message helps us resolve the issue faster.
Contact Support
Use the Contact page or email us directly.
Medical Or Emergency Help
Support cannot provide medical or emergency advice. Stop training and contact a qualified healthcare professional or local emergency service when appropriate.